Purchase

When placing an order, the agreement of purchase is reached when your payment has been transferred.

Prices

All prices are inclusive of VAT.

Delivery

All deliveries are handled by our courier partners. Once the payment is confirmed, goods are shipped and customer is provided with tracking information. It takes 3 working days to deliver in major cities and 3-5 working days in remote areas and towns.

Certificate of Authenticity and Origin

All carpets are sold with the certificate which is stamped. Our certificate is accepted by all insurance company and assessors in South Africa.

30 Days return and refund policy

Customer can return the carpet within 30 days and can get the full refund. We pay for returns as well. The carpet has to be in unaltered condition and should not have been used. You have to package the carpet the same way as it was when you received it. More information on returns policy page.

Card payment

Payfast handles the card payments.

Bank transfer

If you don’t like to use a credit card you can do an EFT in our bank accounts.. You have to pay the complete amount in 5 days or you order will be discarded. Always state your order number when paying. Carpet will be dispatched once the payment have been cleared in our bank account.

Tax Invoice

Customer will receive a valid tax invoice for each purchase.

Confidentiality when handling personal information

When placing an order or registering as a customer we will store your personal information. By doing this you accept that we store the information we need to complete the handling of your order and give you the best service you expect from us. Prime Persian.com will not give any personal information to any third party.

Cookies

Prime Persian.com uses cookies to deliver a convenient shopping experience. Cookies are used for a number of reasons, and amongst others enable us to handle contents in your shopping cart as well as information required when logging in. We also use cookies to measure and optimise our marketing. If your web-browser is set to not accept cookies you will not be able to use the shop. If that is the case, you can easily change this setting.

Prime Persian is committed to respecting the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and have instituted many policies and procedures to insure that none of your privacy rights as stated herein are ever violated. The following outlines our privacy policy and details the measures we have taken to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience. By visiting Prime Persian , you are agreeing to the policies detailed below.

What if i communicate with Prime Persian electronically?

When you send an email to Prime Persian or visit the web site, you are communicating with us electronically. When you send an email to Prime Persian , you consent to receive communications from us electronically in response. Please note that this does not constitute opting in to our email or direct mail lists. Prime Persian may communicate with you by email, by updating or posting notices on the web site. You agree that all agreements, notices, disclosure and other communications that Prime Persian provides to you electronically satisfy any legal requirement that such communication be in writing. All communications with Prime Persian become the property of Prime Persian.

What information does Prime Persian collect?

In order to serve you better, Prime Persian collects and stores your personal information when you: (i) create an account (ii) sign up to be notified of special deals like discounts and exclusive offers; or (iii) enter a contest or promotion on our site. An account is created when you do one of following things: make a purchase on Prime Persian, create a wish list on Prime Persian , or register for an account on Prime Persian, or enter certain Prime Persian sweepstakes. When creating an account, we ask you for your first and last name, your e-mail address, a password, and perhaps some other similar information. If you are making a purchase, we will additionally ask you for your billing address, shipping address, and credit card information.

Our system also may gather information about the areas you visit on our site as well as the IP address you use to connect to our site..

What does Prime Persian do with this personal information?

Your information is used to process your orders and personalize your shopping experience on Prime Persian, for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, Prime Persian is able to shorten your checkout process and allow you to check your order status online.

At Prime Persian, we also review what kinds of products appeal most to our customers as a group. This statistical information helps us improve our offering in the same way that other companies change their catalog based on what sells best. We may also use information about the kinds of products you buy from Prime Persian to make other marketing offers to you. Of course, you always have the option to opt-out from receiving such offers (for instructions on how to opt-out, please see below).

How does Prime Persian safeguard my personal information?

Prime Persian has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders or access your personal information, we offer the use of a secure server.

How does Prime Persian use my e-mail address?

Your e-mail address is used to create and identify your account on Prime Persian. Your e-mail address is also used by Prime Persian to correspond with you about any orders that you may place or to notify you with the results of any contests you may have entered. We may also use your e-mail address to notify you about important functionality changes to the Web site, new Prime Persian services and special offers and promotions we think you’ll find valuable. If you would rather not receive this information, or would like to opt-out of receiving e-mail of this kind, simply click on the “Unsubscribe” link that appears at the bottom of any email and follow the simple instructions to have your email address removed from the list of customers who receive notices of new functionality, services, special offers and promotions.

Your consent

You acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your assent to Prime Persian ‘s privacy policy. Prime Persian reserves the right to change the terms of service, including this privacy policy, at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you have any questions please contact info@primepersian.co.za

Prime Persian
Sandton, Johannesburg.

Use Of the Site

This site, or any portion of this site, may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose that is not expressly permitted by Prime Persian and its affiliates reserve the right to refuse service, terminate accounts and/or cancel orders in its discretion including, without limitation, if Prime Persian believes that customer conduct violates applicable law or is harmful to the interests of Prime Persian and its affiliates.

Copyright

All content and any compilations thereof included on this site, including, but not limited to, text, graphics, logos, icons, images, audio clips and software, is the property of Prime Persian, or its content suppliers and is protected by South African and international copyright laws. All software used on this site is the property of Prime Persian or its software suppliers and protected by South African and international copyright laws. The content and software on this site may be used as a shopping resource only. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.

Trademarks

Prime Persian and Prime Persian Logo is trademarks of Prime Persian CC, registered company in South Africa. Prime Persian graphics, logos and service names are trademarks of Prime Persian.

Disclaimer

This site is provided by Prime Persian on an “as is” basis. Prime Persian makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content materials or products included on this site.

Applicable Law

This site is created and controlled by Prime Persian in the Johannesburg South Africa. As such, the laws of the Republic of South Africa will govern these disclaimers, terms and conditions without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.

Limitation of Liability

Prime Persian reserves the right to cancel any customer order that is found to have a pricing error due to a web site programming bug or typographical error on it web sites or print catalogs.